Refund Policy
At momsbabe.com, we understand that sometimes plans change.
Below are our cancellation terms and refund policy to guide you through the
process:
1. Cancellation Period:
You may cancel your order within [6] hours of placing it, provided
that the order has not yet been processed for shipping. Once the order has been
processed, it cannot be cancelled.
2. How to Cancel:
To cancel your order, please contact our customer service
team at [Customer Service Email/Phone Number] as soon as possible. Please have
your order number ready for reference.
3. Refund Process:
If your order is eligible for cancellation according to the
terms outlined above, we will process a refund to the original payment method
used for the purchase. Please allow [15] business days for the refund to
reflect in your account.
4. Non-Cancellable Items:
Certain items may not be eligible for cancellation, such as
custom-made or personalized products. Please refer to the product description
or contact our customer service team for clarification before placing your
order.
5. Order Modification:
Once an order has been placed, modifications (such as
changes to size, color, or quantity) cannot be made. If you need to make
changes to your order, you may cancel it according to the terms above and place
a new order with the desired modifications, subject to availability.
6. Exceptions:
In exceptional circumstances, such as product unavailability
or other unforeseen events, we reserve the right to cancel orders at our
discretion. In such cases, we will notify you promptly and process a full
refund.
7. Policy Updates:
We reserve the right to update or modify our cancellation,
refund policy at any time without prior notice. Any changes will be effective
immediately upon posting on our website.
By placing an order with us, you acknowledge that you have
read, understood, and agreed to our cancellation terms and conditions.
If you have any questions or concerns regarding our cancellation policy, please contact us at [ Sales@momsbabe.com/+971568535347].